Refund and Return Policy

Refund and Return Policy for FlixBus

1. General

FlixBus strives to provide a smooth and convenient travel experience. Refunds are subject to the terms outlined below.

2. Ticket Cancellation

Cancellations are subject to fees, which may vary depending on the circumstances and the time of cancellation. Please refer to the booking confirmation for specific details.

3. Refund Process

Refunds will be processed to the original payment method within [Number] business days of the request. Please contact our customer support team for assistance.

4. Exceptions

Refunds may not be granted in cases of cancellations due to passenger fault or failure to comply with our terms and conditions.