Refund and Return Policy
Refund and Return Policy for FlixBus
1. General
FlixBus strives to provide a smooth and convenient travel experience. Refunds are subject to the terms outlined below.
2. Ticket Cancellation
Cancellations are subject to fees, which may vary depending on the circumstances and the time of cancellation. Please refer to the booking confirmation for specific details.
3. Refund Process
Refunds will be processed to the original payment method within [Number] business days of the request. Please contact our customer support team for assistance.
4. Exceptions
Refunds may not be granted in cases of cancellations due to passenger fault or failure to comply with our terms and conditions.